Privacy policy
How TrueNext Global Services Inc. collects, uses, stores and discloses personal information.
Last updated: 12 October 2026
Information we collect
Contact details you submit through forms on this site: name, work email, company, phone number and the content of your enquiry.
Technical information collected automatically, including IP address, browser and device type, pages viewed and referring source.
Recruitment information where you apply for a role, including your CV and the information in your application.
Client personal data is handled under the client engagement agreement rather than this policy. Where we process protected health information, we do so as a business associate under a signed Business Associate Agreement.
How we use it
To respond to your enquiry, arrange a discovery call and provide the written scope that follows it.
To send material you have specifically requested, such as a downloadable guide or the newsletter, until you unsubscribe.
To operate, secure and improve this website.
To meet legal, tax and regulatory obligations.
Legal bases and consent
Where consent is the basis for processing, you may withdraw it at any time without affecting processing already carried out.
Where we rely on legitimate interests, such as responding to a business enquiry you initiated, you may object and we will stop unless we have compelling grounds to continue.
Disclosure to third parties
Service providers who host this site, deliver email, or manage our customer records, each bound by contract to protect your information.
Professional advisers, and authorities where disclosure is legally required.
We do not sell personal information.
Storage, security and retention
Information is held on access-controlled systems with multi-factor authentication and least-privilege access.
We keep enquiry records only as long as needed for the purpose collected or as required by law, then delete or anonymise them.
No transmission over the internet can be guaranteed secure. We take reasonable measures and notify affected individuals where a breach is likely to cause harm.
Your rights
You may request access to, correction of, or deletion of your personal information, restrict or object to processing, and lodge a complaint with the relevant supervisory authority.
Send any request to the contact address below. We respond within the period required by applicable law.
International transfers
TrueNext Global operates from the Philippines and serves clients in other jurisdictions, so your information may be processed outside your country of residence under appropriate safeguards.
Cookies
This site uses cookies as described in the cookie policy. You can change your choice at any time from that page.
Contact
Questions about this policy can be sent to info@truenextglobal.com, or by post to Adriatico Square, Corner Gen. Malvar St, Malate, Manila, 1004 Metro Manila.